When talking about the program, it is spelled AWStats, but the software we are going to install and configure is spelled awstats. In addition, it assumes that you are connecting to VPS or on your own computer, that you have already setup DNS and Apache for your domain, and that your domain name is (substitute for whatever your domain name is).Ī quick note to avoid confusion: In this article I refer both to AWStats and awstats. In today’s write-up, we discussed this error and saw how our Support Engineers fix it for our customers.This article assumes that awstats is not already installed on yours system. In short, AWStats not updating error occurs due to some incorrect file permissions, configuration errors, etc. Once the stats are processed again, we recommend to check the same via Awstats panel and confirm everything is working fine. After that, we select the user at the option Process Statistics for User.Then, navigate to Server Configuration> Statistics Software Configuration.With root access, we follow the below commands: This comes handy when there are statistis problem with specific users. Processing the AWStats option through WHM will also resolve this error. This will resolve the error and then on AWStats will update automatically. To initiate the stats update of a particular user, we run the command: /scripts/runweblogs username Similarly, in cPanel servers, it is also important to check the permission of /usr/local/cpanel/3rdparty/bin/*. # Warning: If you want to be able to use the "AllowToUpdateStatsFromBrowser" So, in order to avoid this error, we need to make sure that the directive “ AllowToUpdateStatsFromBrowser” is set to 1. This location contains the configuration files for the domains under a particular cPanel account. To check the error in detail, we first SSH to the server as root. Let’s check how our Support Engineers fix these errors efficiently. This applies to servers based on control panels like cPanel, Plesk, etc. His AWStats failed to update automatically.Īs we have already said, the statistics shown in AWStats come from different log files.Īnd, AWStats doesn’t update automatically if there are issues with the permissions of these log files, configuration errors, etc. Recently, one of our customers approached us with an AWStats error. Therefore, let’s check how we can resolve this error quickly. These stats have an important role in business decisions regarding the website. Then, we will be forced to update them manually, which is quite troublesome. It updates regularly, typically daily, and provides excellent graphical representation for easy understanding.īut, sometimes it shows error and does not update automatically. It creates advanced web, FTP, mail, and streaming server statistics reports. Today, let’s have a detailed discussion on this error and see how our Support Engineers fix it.īefore getting into the error, let’s have a quick look at AWStats.ĪWStats or Advances Web Statistics is a powerful log analyzer. You are getting this error mainly due to some incorrect file permissions, configuration errors and so on.Īt Bobcares, we often receive requests to solve AWStats errors as part of our Server Management Services. Are you frustrated with AWStats not updating automatically?
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